All You Need to Know About FIFA World Cup Qatar 2022 Ticket Sales

1.How do I apply for tickets?

The official FIFA ticketing portal FIFA.com/tickets is the exclusive online ticket sales channel for the general public. To apply for tickets, you must create your own FIFA ticketing account with complete and accurate information. Depending on the sales phase, you can apply to enter a random selection draw process to see if you are one of the successful ticket applicants to obtain tickets. FIFA will contact all successful ticket applicants in due course with information on how to pay for their tickets. Direct purchases are possible during the first come first served and last-minute sales periods by accessing the FIFA ticketing portal FIFA.com/tickets, selecting tickets according to availability, and paying for them right away.

2.How old do I have to be to purchase tickets?

You must be at least 18 years of age to apply for tickets for the FIFA World Cup Qatar 2022™.

3.What happens with my ticket application after its submission?

During the random selection draw sales periods, fans may apply for tickets at any time. It makes no difference when the application is submitted, as long as it is submitted prior to the end of the respective random selection draw sales period, as all applications will be processed together. If demand for a given match and/or ticket category exceeds the available ticket inventory for the domestic or international market, a random selection draw(s) will take place at the end of the random selection draw sales period to determine which applicants will be allocated tickets. All successful, partially and unsuccessful ticket applicants will be notified by email of the outcome of their applications.

During the first come first served sales periods in Sales Phases (1) and (2) and the Last-Minute Sales Phase, ticket applicants may submit their ticket application at any time throughout the respective first come first served sales period, with preference given in respect of the date and time of the submission (i.e. earlier submissions will be given preference and have a better chance of success than later submissions). During these sales periods, ticket purchases are processed as a real-time transaction, i.e. available tickets will be allocated directly to the ticket applicants. Ticket applicants will receive immediate confirmation of their successfully purchased tickets.

4.How can I check the status of my ticket application?

If you have applied for tickets during a random selection draw sales period, you will be notified of the outcome of your ticket application by email following the random selection draw. In addition, you can check the status and details of your ticket application at any time after the random selection draw has taken place by following the steps below:

Access FIFA.com/tickets
Select FIFA World Cup Qatar 2022™
Click on “My ticket application”
Log in to your FIFA ticketing account and check the status and the details of your ticket application 
For random selection draw sales periods, if your ticket application is successful or partially successful, you will receive an email communication with further information about payment, including the steps to follow and the deadline to pay for your tickets.

During the first come first served sales periods, you can check the status and details of your ticket application at any time by following the steps below:

Access FIFA.com/tickets
Select FIFA World Cup Qatar 2022™
Click on “My ticket application”
Log in to your FIFA ticketing account
Select your name on the top menu
Select “Ticket application history” and check the status and details of your ticket application