Here’s What To Do If You Get Into a Car Accident in Qatar

Accident

Car accidents can happen to anyone, even to the most careful drivers. Whether it’s a small scratch in a parking lot or a serious collision on the road, it’s important to know what to do next. Handling the situation calmly and correctly can save you time, money, and legal trouble.

1. Stop Your Car and Stay Calm

The first legal obligation is to stop immediately and turn on your hazard lights to warn other drivers. Even if the damage seems minor or there are no visible dents, you must stop and move your car to a safe side of the road. Check if anyone is injured first then if there are injuries, call 999 right away for police and ambulance assistance.

Leaving an accident without reporting it is considered a serious legal offense in Qatar. The Ministry of Interior may impose a QAR 1,000 fine and 3 black points on your license if you fail to move your car from the road after a minor accident.

2. Assess the Situation and Identify Damages

If more than one vehicle is involved:

• Identify who may be at fault (only if both parties agree).
• Exchange phone numbers, license plate details, and driver information.
• Decide which Traffic Department to visit to complete your report.
• Take photos of both vehicles, the damage, and the surrounding area for your records.

3. Reporting a Minor Accident via the Metrash2 App

For minor accidents where both drivers agree on the circumstances and no injuries have occurred, the incident can be reported digitally through the Metrash2 mobile application, eliminating the need to wait for the police at the scene.

How to do it:

1. Open Metrash2 → Traffic Services → Traffic Accident → Accident Registration
2. Turn on location services
3. Add each car’s plate number, QID, and mobile number
4. Indicate who is at fault (Responsible / Affected / Not Agreed)
5. Upload clear photos of both cars (with plates visible) and 

Once processed, you’ll receive an SMS confirmation and another message from you or the other driver’s insurance company to start repairs.

4. Major Accidents (Injuries or Major Damage)

In cases of major accidents, such as those involving severe damage or injuries, do not move your vehicle under any circumstances. Call 999 immediately to request assistance.

The police will arrive at the scene to assess the situation, gather evidence, and determine who was at fault. Make sure to provide your driving license, vehicle registration (Istimara), and insurance details. The police will then issue an official report which is identified by the following color:

• A green report means you were not at fault.
• A red report means you were responsible for the accident.

5. Contacting Your Insurance Company

After receiving the accident report, notify your insurance company within 24 hours. Provide them with the following:

• Documents of police or accident report
• QID and driving license
• Your vehicle registration (Istimara), and
• Photos of the damage.

Your insurer will review the documents and guide you on the next steps, including approved repair workshops and claim processing.

6. Legal Obligations and Penalties

Qatar’s Traffic Law emphasizes driver responsibility and safety in all road incidents. The follow are some key points to remember:

• Never leave the scene of an accident, as it constitutes a punishable offense under Qatari law.
• Report the incident promptly through the Metrash2 application or by contacting the police. Any delay in reporting may lead to fines or loss of insurance coverage.
• Ensure that you always carry your driving license, Qatar ID (QID), and vehicle registration (Istimara) while driving. Failure to present these documents during an accident investigation may result in delays or penalties.

Overall Qatar is considered a safe place by drivers although it is important to take responsible legal action for safe driving.