How to submit a complaint to Qatar Labour Ministry

How to submit a complaint to Qatar Labour Ministry

If you have a complaint regarding your employer or employment in Qatar during the Coronavirus (Covid-19) pandemic, you may contact 92727 hotline.

This service was launched by the Ministry of Administrative Development Labour and Social Affairs (MADLSA) to communicate with labourers about their problems. 

The hotline is available 24 hours and in several languages. 

How to use it?

Here are the simple steps:

1. Send SMS to 92727

2. Type 5 then ID Number or Visa Number and send the SMS. 

The hotline is also intended for MADLSA to receive SMS from registered mobiles to apply for the following services:

SMS Services

- Sending companies’ statistics through Email.
- Renew outdated labor approvals for companies’ requests.
- Sending details of labor approvals related upon companies request through Email.
- Request meeting date with Permanent Recruitment Committee (for companies).
- Request meeting date with Permanent Recruitment Committee (for families).
- Extending personal number (residencies) for companies.
- Extending personal number (residencies) for families.
- Querying labor approval amendment requests.
- Querying through Ministry of Interior code.

Additional Information

Mobile number used in sending SMS should be registered in MADLSA's data.

To get required information in SMS for the above mentioned services, please visit this  link .